Call Center Representative
Cleaver Medical Group Cleaver Medical Group Dahlonega, GA Dahlonega, GA Full-time Full-time $13 - $16 an hour $13 - $16 an hour Overview:
We are actively recruiting for a Call Center Representative to join our growing team at Cleaver Medical Group.
Summary of essential job functions Must have Excellent Customer Service experience.
Answers all incoming calls in a timely and professional manner, transfers calls appropriately, maintains confidentiality (i.
e.
quiet and confidential are usually the manner for all phone calls) Takes and relays messages in a timely and efficient manner.
Checks voice mail when indicated Accurately enters personal, guarantor and insurance information into Software Program Creates patient registrations, Schedule/Reschedule appointments for new and returning patients, places appointment reminder calls Addresses patient inquiries and provides support as needed Performs other related duties as required Qualifications Must have a High School Diploma or an equivalent degree Experience in call center environment or medical office setting preferred Strong data entry skills, general clerical aptitude and basic knowledge of record keeping Able to make simple computations and tabulations accurately and with reasonable speed Able to deal with a variety of customers professionally and cheerfully, even under pressure Provide strong problem-solving abilities Maintain confidentiality and discretion as a rule Able to understand and follow simple oral and written instructions and adhere to prescribed departmental routines Skilled in Microsoft Word and Excel Please apply via the link below https:
//workforcenow.
adp.
com/mascsr/default/mdf/recruitment/recruitment.
html?cid=5a8108df-4c81-40ad-9ccd-7ec92640c4bb&ccId=19000101_000001&jobId=439694&lang=en_US&source=EN Job Type:
Full-time Pay:
$13.
00 - $16.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Education:
High school or equivalent (Preferred)
Experience:
Call center:
1 year (Preferred) Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are actively recruiting for a Call Center Representative to join our growing team at Cleaver Medical Group.
Summary of essential job functions Must have Excellent Customer Service experience.
Answers all incoming calls in a timely and professional manner, transfers calls appropriately, maintains confidentiality (i.
e.
quiet and confidential are usually the manner for all phone calls) Takes and relays messages in a timely and efficient manner.
Checks voice mail when indicated Accurately enters personal, guarantor and insurance information into Software Program Creates patient registrations, Schedule/Reschedule appointments for new and returning patients, places appointment reminder calls Addresses patient inquiries and provides support as needed Performs other related duties as required Qualifications Must have a High School Diploma or an equivalent degree Experience in call center environment or medical office setting preferred Strong data entry skills, general clerical aptitude and basic knowledge of record keeping Able to make simple computations and tabulations accurately and with reasonable speed Able to deal with a variety of customers professionally and cheerfully, even under pressure Provide strong problem-solving abilities Maintain confidentiality and discretion as a rule Able to understand and follow simple oral and written instructions and adhere to prescribed departmental routines Skilled in Microsoft Word and Excel Please apply via the link below https:
//workforcenow.
adp.
com/mascsr/default/mdf/recruitment/recruitment.
html?cid=5a8108df-4c81-40ad-9ccd-7ec92640c4bb&ccId=19000101_000001&jobId=439694&lang=en_US&source=EN Job Type:
Full-time Pay:
$13.
00 - $16.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Education:
High school or equivalent (Preferred)
Experience:
Call center:
1 year (Preferred) Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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